* Coverage in Europe: European Union countries, Norway and Liechtenstein.

** Activations are paused between 00:00 and 07:00 UTC+2 / CET (17:00-21:00 CDT - Central Day Time in North America, UTC-5). The QR code is generated and delivered on activation date, set by the customers.

Compatible devices

Apple:

• iPhone 16, 16 Plus, 16 Pro, 16 Pro Max, 15, 14, 14 Pro, 14 Pro Max,13, 13 Mini, 13 Pro, 13 Pro Max, iPhone 12, 12 Mini, 12 Pro, 12 Pro Max, SE 2020, 11, 11 Pro, 11 Pro Max, XS, XS MAX y XR with IOS 12.1.1 or superior.
• Ipad Pro Cellular, iPad Air 2019 Cellular, iPad 2019 Cellular.

Android:

• Galaxy Z-Flip, Fold, S20, S20+, S20 ULTRA, Galaxy S21 5G, Galaxy S21+ 5G, Galaxy S21 Ultra 5G
• Google Pixel 3, 3XL
• Huawei: P40 y P40 PRO
• Motorola Razr (Smartphone only eSIM)
  
• Samsung Fold 2 and Fold 3 are not supported at this time.

Identity check: the Spanish law required identify check using a passport or an EU ID. There is a limit of 5 lines per user.

More info: for additional information please refer to our support section.

Returns and refunds: please consult the Terms and Conditions page for our policy on the subject.